Gaming should be enjoyable — not stressful. Gebajee wants every player to know their limits and play within them. This page covers responsible gaming tools, how to spot warning signs, and where to get help.
Gebajee believes that awareness and control are the foundation of a great gaming experience
Slots, Live Casino, Sports Betting — it's all entertainment. This is not a place to recover money you've lost. Starting with that mindset makes the whole experience a lot more enjoyable.
Only set aside money you can afford to lose without it affecting your life. Use your discretionary entertainment budget — not rent, groceries, or essential household expenses.
It's easy to lose track of time while gaming — especially during a winning streak or when trying to recover losses. Decide in advance how long you'll play. Gebajee's Session Timer is there to help.
"Just one more round and I'll break even" — that thought is where gaming problems begin. If you lose, accept it and walk away. Playing to recover losses almost always leads to losing even more.
If gaming starts affecting your family, work, or relationships, that's a warning sign. If the people close to you are expressing concern, don't brush it off.
If you feel like gaming is getting hard to control, reaching out for help is the smart move. Contacting Gebajee's support team or a professional counsellor is not a sign of weakness.
These tools are built for you — using them makes your gaming experience more controlled and more enjoyable
Set a cap on how much you can deposit daily, weekly, or monthly before you start playing. Once the limit is reached, no further deposits will be accepted automatically.
Set a time limit for how long you can play in a single session — anywhere from 30 minutes to 4 hours. When the time is up, you'll receive a warning and the session will end automatically.
Set your own limit on how much you can lose before play stops — on a daily, weekly, or monthly basis.
If you need a short break, you can pause your account for anywhere between 24 hours and 30 days. During this period, logging in or making deposits will not be possible, but your account will not be closed.
Deactivate your account completely for 7 days, 30 days, 6 months, or 1 year. During this period, logging in or making deposits will not be possible — and neither will creating a new account.
If you want to stop gaming for good, this option is available. Once your account is permanently closed, any remaining balance will be returned to your registered payment method.
| Tool | Duration | Effective Time | Undo | Where to set it |
|---|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate (when lowering) | Available (after 24 hours) | Account Settings |
| Session Timer | 30 minutes – 4 hours | Instant | Possible (at any time) | Account Settings |
| Loss Limit | Daily / Weekly / Monthly | Immediate (when lowering) | Available (after 48 hours) | Account Settings |
| Cooling-Off | 24 hours – 30 days | Instant | Not possible (after period ends) | Customer Support |
| Self-Exclusion | 7 days – 1 year | Instant | Not possible (after period ends) | Customer Support |
| Permanent Closure | Permanent | Within 48 hours | Completely Impossible | Email Support |
Answer these questions honestly — it's a simple self-assessment
Warning Signs to Watch Out For
If even one of these signs applies to you, it may be an indication of a gaming problem. Seeking help isn't a defeat — it's an act of self-care.
Gaming problems develop over time — they don't happen overnight. That's why being aware early on makes all the difference. Gebajee's tools are designed exactly for this purpose.
Taking a break is simple and takes effect right away
Message us on live chat or email support@gebajee.click with the subject "I want to self-exclude." You'll need to provide your registered email or mobile number for identity verification.
7 days, 30 days, 6 months, or 1 year — take as long a break as you need. Take your time making the decision, there's no rush.
Gebajee's team will process your request and send a confirmation by email. After that point, logging in or making deposits will no longer be possible.
When the period ends, your account is not reactivated automatically — you have to consciously choose to resume. Make the most of that pause.
During a longer self-exclusion period, seeking professional counselling can be very beneficial. Gebajee's support team can point you in the right direction.
Gebajee strictly enforces an 18+ policy
Gebajee's KYC process verifies your national ID. Accounts cannot be created if the applicant is under 18. Any account found to belong to a minor is closed immediately.
A tip for parents: use your browser's parental controls and password management to block minors from accessing gaming sites.
Gaming is genuinely fun — there's no question about that. The thrill of in-play betting on a cricket match, the excitement of triggering a bonus round on slots, the satisfaction of winning a bluff in live poker — these are real, enjoyable experiences. But Gebajee believes that this enjoyment is only truly enjoyable when it stays within control.
Gaming problems rarely appear out of nowhere — they tend to build gradually. It usually starts as entertainment. Then, little by little, the time spent increases, and the stakes get higher. The cycle of "just one more game" keeps going. Losses lead to bigger bets in an attempt to win the money back.
Psychologists say two things mainly drive gaming addiction — the feeling of "almost winning" and the occasional reward of an actual win. Together, these create a pattern in the brain that makes it hard to stop. This isn't a personal failing — it's a natural response of the human brain.
Setting a gaming budget isn't just about saving money — it's a way to protect your peace of mind. When you've already decided that your limit for today is BDT 500, the pressure of a loss is much easier to handle. Because you've already set that amount aside as the cost of entertainment.
This is exactly why Gebajee's deposit limit feature exists. Setting a limit before you start playing means the excitement of the platform can't tempt you into crossing it. It's a smart way to protect yourself.
Talking openly with family about gaming can feel uncomfortable for many people. But research shows that support from loved ones plays the biggest role in overcoming problem gaming. If you feel like your gaming habits are worth a conversation, have it today — the longer you wait, the harder it gets.
If a family member raises concerns about your gaming, don't take it as an attack — see it as them trying to help. If they're saying "you're playing too much," they may well be right. Being open to hearing that is part of being a responsible player.
Gebajee's system monitors for certain behavioral patterns — such as a sudden spike in deposits, unusually long uninterrupted sessions, or placing large bets immediately after a loss. When these patterns are detected, Gebajee's support team may reach out to the player and recommend using the available Responsible Gaming tools.
This monitoring doesn't violate anyone's privacy — it's a caring system. No staff member will pry into your personal life, but if anything concerning is noticed in your gaming behavior, you'll be gently informed.
A few simple habits go a long way toward keeping gaming enjoyable in the long run. Set a time and budget before you start. Never game under the influence of alcohol or medication — it impairs your judgment. Know when to stop after a win — avoid the "just one more" mentality. If you're on a losing streak, don't chase losses out of anger or frustration.
Keep at least a few days each week completely free from gaming. Use those days to spend time with family, exercise, or pursue other hobbies. When gaming is just a small part of your life, it's a lot easier to enjoy it.
Gebajee wants your gaming experience to always be a positive one. If you ever feel like you need support — big or small — our team is ready to help. Reach out via Live Chat or at support@gebajee.click.
Answers to common questions about payments and match results
Join Gebajee for free — set your limits, play at your own pace, and enjoy gaming exactly as much as you want.