When you open an account with Gebajee, you share certain information with us. This page clearly explains how that information is collected, where it is stored, who has access to it, and what rights you have.
How Gebajee respects user privacy
All your data on Gebajee is stored with banking-grade 256-bit SSL encryption. Passwords are hashed — even Gebajee staff cannot view your password.
Gebajee never sells your personal data to advertisers or third parties. Your data belongs to you — that is a core principle we stand by.
Gebajee only collects information that is genuinely needed to provide its services. We do not ask for unnecessary data, and irrelevant data is never stored.
When an account is closed or data is no longer needed, personal information is deleted within the specified timeframe. Certain data must be retained for a set period due to legal obligations.
You have the option to disable non-essential cookies. Only cookies required for core functionality are enabled by default — advertising and tracking cookies are optional.
You have the right to view, correct, or request deletion of your personal data. Email support@gebajee.click and action will be taken within 30 days.
This Privacy Policy governs your data relationship with Gebajee. By using our services, you are considered to have accepted this policy. For any questions, contact support@gebajee.click.
Gebajee collects information from several sources. This data can be grouped into a few categories —
Please note: Gebajee never stores your full bank card number or PIN. All payments are processed directly through the payment provider.
Gebajee uses the data it collects for specific, defined purposes. Using your information for unrelated reasons is against our policy.
| Purpose | What data is used | Basis |
|---|---|---|
| Account Management | Name, email, mobile number | Agreement |
| Identity Verification (KYC) | NID/Passport, selfie | Legal Obligation |
| Payment Processing | Mobile number, transaction history | Agreement |
| Fraud Prevention | IP address, device fingerprint | Legitimate Interest |
| Customer Support | Account history, chat logs | Agreement |
| Promotions & Offers | Gaming preferences, activity | Consent |
If you do not want to receive promotional emails or notifications, you can turn off marketing communications in your account settings. However, important service-related messages — such as transaction confirmations or security alerts — cannot be turned off, as they are part of the service.
Gebajee uses multiple layers of security to protect your data.
All connections on the site and app are encrypted using TLS 1.3. You can confirm this by looking for the padlock icon in your browser.
All sensitive data stored in the database is protected with AES-256 encryption. Passwords are stored as bcrypt hashes.
Only authorized staff can access specific data. Every access is logged and regularly audited.
Gebajee's servers undergo regular security testing. DDoS protection and firewalls are active at all times.
Regular encrypted backups of user data are taken to prevent data loss in the event of a technical issue.
In the event of a security incident (data breach), affected users Within 72 hours you will be notified and assisted in taking the necessary steps.
The Gebajee website and app use cookies. Cookies are small text files stored in your browser or on your device. They help the site remember your preferences and improve your overall experience.
To disable optional cookies, go to your browser settings or access the cookie management panel on the site. Disabling essential cookies may affect the site's functionality.
Gebajee follows international data protection standards (GDPR-inspired), which means you have certain fundamental rights over your personal data.
What You Can Do With Your Data on Gebajee
To view what information Gebajee holds about you, submit a written request. A detailed report will be sent within 30 days.
If any of your stored information is incorrect, you can request a correction. To update your mobile number or email address, contact customer support.
After closing your account, you can request deletion of your data. Due to legal obligations, certain information must be retained for a specified period.
You can export your account data in a machine-readable format (CSV or JSON). Send your request to support@gebajee.click.
You may request that your data be used only for limited purposes — for example, opting out of marketing communications.
You can withdraw consent for data processed on that basis (such as personalised offers) at any time — simply go to your account settings.
To exercise any of your rights, email support@gebajee.click. Using the subject line "Data Rights Request" will help speed up the process. Responses are typically sent within 30 days.
Gebajee strictly does not serve anyone under the age of 18. Collecting or storing data from minors is against our policy.
Parents are advised to use internet filters and parental control software to prevent minors from accessing gaming sites.
Gebajee may update this privacy policy when necessary — such as when new services are introduced, regulations change, or security practices are improved.
Sharing personal information online can feel uncomfortable for many people — especially when it involves financial transactions. Gebajeewe understand that concern. That's why, from the very beginning, our data protection policy has been focused on real-world practice — not just words on paper.
Many users wonder — why do I need to provide my national ID just to play games? The answer is straightforward. When real money is involved, skipping identity verification creates significant risks: minors could open accounts, the door opens to money laundering, and fraud becomes much easier to commit.
Gebajee's KYC process isn't just about compliance — it's also there to protect you. If someone tries to hack into your account, a completed KYC verification makes it much harder for them to make a withdrawal. This added layer keeps your funds secure.
A lot of people wonder about this. If you deposit using your bKash number, can anyone else see it? The answer is no. Gebajee's payment gateway communicates directly with the payment provider, and only the information needed to complete the transaction is used in that process. Gebajee never sees or stores your full mobile banking PIN or password.
Transaction records (amounts and timestamps) are stored in Gebajee's database — this is necessary for auditing and customer support purposes. However, this information is tied solely to your account and cannot be accessed by anyone other than authorised staff.
Gebajee retains your gaming history for several reasons. First, for dispute resolution — if an issue arises during a game, server logs can be reviewed to determine what happened. Second, to support responsible gaming — if a player shows signs of problematic behavior, we can step in and offer assistance. Third, to personalize your experience based on your preferences.
Gaming history is never shared with third parties — only the specific game data generated within a game provider's own system is shared with that provider.
Many companies mention data deletion in their privacy policies but never follow through. At Gebajee, the process is real. Within 90 days of an account closure request, personally identifiable information — such as your name, address, and NID — is deleted.
However, financial transaction records cannot be fully deleted — this is required under international anti-money laundering laws. These records are anonymized: transaction amounts and dates are retained, but they are no longer linked to your identity.
Beyond what Gebajee does on its end, there are steps you can take yourself. Keep two-factor authentication (2FA) enabled — even if your password is compromised, no one can log in without it. Avoid signing in to Gebajee on public Wi-Fi. Log out after every session, especially on shared devices. If you notice any suspicious activity, contact customer support immediately.
If you have any questions or concerns about Gebajee's Privacy Policy, write to us directly at support@gebajee.click. Transparency on this matter genuinely matters to us.
Answers to KYC verification and account-related questions
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